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February 2019 Featured Interview

Interview with
Dr. Ruth C. Browne

President and CEO of Ronald McDonald House® New York

Picture
Photo Credit: Peter Smith
About Ruth:

Ruth C. Browne, SD, has been the president and chief executive officer of Ronald McDonald House New York since September 2016. Prior to assuming her role there, Ruth served for 12 years as Chief Executive Officer of the Arthur Ashe Institute for Urban Health (AAIUH), a best practice harbinger of interventions that advance health and educational equity solutions for culturally diverse populations locally and nationally.

Ruth was a Principal Investigator and Director of the Brooklyn Health Disparities Center, an NIH funded Center of Excellence and a research-based partnership between the Institute, SUNY Downstate Medical Center and the Brooklyn Borough President’s Office. She served on the Board of the Center for Health Care Strategies and currently serves on the board of Interfaith Medical Center. She is an active member of the National Coalition of 100 Black Women, Manhattan Chapter, advancing leadership opportunities for African-American women and girls. An Associate Clinical Professor at SUNY Downstate Medical, Ruth holds academic appointments in the Schools of Medicine, Health Related Professions and Public Health.

Ruth earned her Doctor of Science from Harvard University School of Public Health. She is the recipient of the 2013 Lewis and Jack Rudin New York Prize for Medicine and Health, the 2014 JW Differenter Innovator of Change Award, the 2015 Towsley Policymaker in Residence at the University of Michigan Gerald Ford School of Public Policy, and two Fulbright Scholar Awards.

About Ronald McDonald House® New York (RMHNY):

Since its founding in 1978, RMHNY has provided temporary lodging and care for more than 35,000 families while their children battle cancer.

Located on East 73rd Street in Manhattan and in close proximity to eight major hospital systems, RMHNY welcomes children and families from across the world. The House can accommodate 95 families and includes six post-transplant suites.

RMHNY offers families additional support through wellness programs, tutors, music, art, transportation, activities for siblings, holiday and birthday parties, and camaraderie. Lifelong friendships are formed among people who understand what it’s like to cope with such a devastating diagnosis. This supportive and caring environment encourages and nurtures the development of child-to-child and parent-to-parent support systems.

As a nonprofit, RMHNY relies on the support of the entire community as well as corporate partners. Since the founding of the first Ronald McDonald House, McDonald’s has helped support families with sick children by providing stability and vital resources. Their support extends from monetary contributions and volunteerism to cause-related marketing promotions and the space to place RMHC Donation Boxes that raise money for chapters around the world.
Picture
Photo Credit: Sarah Seehafer

Myrna Beth Haskell, managing editor, spoke with Ruth about her role as CEO of Ronald McDonald House New York, the challenges and joys of running a nonprofit, and other community leadership roles she has held throughout her career.

Before taking on the role of CEO of RMHNY, you were the founding CEO of the
Arthur Ashe Institute for Urban Health. What did you learn in your previous nonprofit role that you were able to bring to your current position?

I learned a lot. I thought it would be a huge change, but there are similarities.

I was coming from an organization [Arthur Ashe Institute] that utilized active, community-based research that enabled us to address social determinants for health and health equality. We strived to ensure quality care for underserved groups, and our partnerships were an integral part of our success. We leveraged skills from many organizations – corporations, academic institutions, community organizations and private sector businesses.

Ronald McDonald House New York serves the community by providing assistance to families who are struggling to maintain normalcy for their sick children. We provide transportation, economic assistance, lodging and a variety of programs. We also utilize strong partnerships with over 400 corporations and 8,000 volunteers. We depend on our incredible volunteers. Our nightly volunteers are dedicated individuals who come rain or shine to serve…and we serve meals to up to 400 people at night. They are there to help with family activities as well. More recently, we started to provide lunch. We have a civic team that cleans the house and organizes playroom and day activities. We continue to look for volunteers who can bring experience in business operations and strategic planning. We are the most unique ‘hotel’ in the world.

What do you find to be challenging about running a nonprofit, and what do you find most fulfilling?

All nonprofits work with very little to create miracles. We are serving sick children, those with rare and aggressive forms of cancer, and their families. We pray for a miracle to help these families, but regardless of the outcome, we create positive memories for them. Since we are a unique hotel, we are looking to create a hospitality council. It takes a village to do miracle work.

Besides providing a comfortable room, support and the convenience of a kitchen, laundry facilities and on-site parking, RMHNY provides support services, educational programs and family activities. Families are never turned away due to inability to pay.

The challenging aspects…we are looking for ways to diversify our funding stream. 
​
RMHNY has several services and programs that families can take advantage of, such as Music Education and Great Days. Do these types of programs provide a sense of normalcy for the families?
We are in the business of health and healing. We want to make sure families are together. We operate with ‘kids first’ in mind, not ‘kids with cancer.’ With peer to peer support, these kids feel normal – they’re among their peers. You also can’t feel normal as an individual or family unless you have basic needs taken care of – that’s where we come in with language access, economic assistance, and lodging and meals. We have a wellness center [The Blavatnik Family Foundation Wellness Center] which provides respite and self-care support for the caregivers. These caregivers don’t think to take care of themselves – but it’s so important for them to have strength for their kids.

How are families selected? Is there a waiting list?

In order to stay at RMHNY, a patient and his/her family has to be recommended by a social worker at a cancer treatment center at one of our partner hospitals. The hotels in New York City are not sustainable for families that are challenged economically.*

We house families from other parts of the U.S. (about 50%) and about 40% of our families are from places outside the U.S. We are one of two houses in the entire Ronald McDonald House organization that is primarily focused on pediatric cancer patients (the other is in Brazil).
Picture
Photo Credit: Sarah Seehafer
I read that RMHNY has a “Family Room” at Kings County Hospital. What is this?

This hospital is one of 11 public hospitals in the New York City area. It is in central Brooklyn, a medically underserved and under-resourced area of the community. This ‘family room’ provides a respite for caregivers of patients in the NICU (Neonatal Intensive Care Unit) and the pediatric cancer unit. The family room provides a comfortable place to rest, including meals, snacks, and activities. Part of our growth strategy is to provide additional family rooms at other New York City public hospitals.

Can you tell me about the recent capital expansion initiative? Is this still being built?

The renovation is completed. It was a 26 million dollar renovation. The house now provides 95 rooms, and we feed around 400 individuals per night. Some of the improvements were aligned with being able to house transplant patients who need to be segregated from the rest of the community. We now have six post-transplant suites that are equipped with a kitchen, laundry machines and handicap access. There is an upgraded climate control system where patients and their families can regulate the heat/air in the room as they recover from treatments [extremely important for these patients who need to be able to change the temperature of the space].

Years ago, 75% of our children did not make it. Today, we have an 80% survival rate.

Do you have the opportunity to meet any of the children and their family members? Has there been a situation that has particularly resonated with you - one that drives you forward and fuels your passion to help these families in need?

My office is right at the house, so I’m very engaged with the families. I meet with them every day. This is important when you need to consider how to strengthen the programming and services you are offering.
View Video Above for Another Inspirational Family Story
I have two special stories I want to tell your readers. The first is when Allyson Felix, a gold medal Olympic hurdler, spent time with our families. There was this boy from the Caribbean who was running around wearing her medal. I remember seeing him all over the place, in the halls and going from room to room. Sometime later, I realized I hadn’t seen him in a while. Then, I think it was a couple of weeks later, I saw him again at the house wearing a mask. I learned that arrangements were being made for him to go to hospice – his health team had run out of options for him. He was so happy to be back at the house, relaxing in the living room…back where he was comfortable. It just struck me…this is what we do. Our goal is create positive memories for these kids and their families…to provide a place like home.

The second story I want to mention is about a young man who was from the Dominican Republic. He and his family were here for three years. He had enrolled in high school, and when he graduated from high school, we had a huge party for him. He got well enough to return to his homeland. – a great success story.
February is Black History Month in the U.S., and I see that you are a member of the Coalition of 100 Black Women, Manhattan Chapter, a nonprofit which advances leadership opportunities for African-American women and girls. What is the extent of your involvement with this organization?

I’ve been involved with the organization for several decades. My grandma was a founding member.

In the 1980s, I had a role that was similar to an internship – I was being mentored, and I learned a lot about nonprofits and how to run things. The organization is focused on encouraging more African American women to be involved in policy-making decisions and in leadership positions. I served two terms as president of the Manhattan chapter, and I was on the National Board of Directors.

Where do you find sanctuary? (#WheresYourSanctuary)

I am my happiest when I am dancing! It keeps me grounded. Even when I travel, I dance. One of my goals in life is to learn every dance there is.

RMHNY is celebrating its 40th anniversary this year! There will be a big event in December to celebrate! Check back with Sanctuary or the organization's website later in the year.

More photos by Sarah Seehafer
Ronald McDonald House New York
Follow RMHNY on social media:
YOUTUBE
FACEBOOK
TWITTER
INSTAGRAM
UPCOMING EVENTS:
 Friday, February 22nd, 2019
25th Annual Skate With The Greats

 Tuesday, May 18th, 2019
RMHNY's Annual Gala Celebrating 40 Years on

Tuesday, June 18, 2019
Heroes Volunteer Event on
More Events

​NEWS...

January Themes:
Hope, Reinvention,
No More Winter Blues


Next newsletter goes out:
February 3rd
​
Next Coffee & Conversation:

February 15, 2023
How Attachment Styles Affect Relationships
​
Next Team Talk:
TBA
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